Palavras chave
Autoeficácia tecnológica, criadores de technostress, inibidores de technostress, intolerância à incerteza, e-learning, satisfação
Resumo
Embora em 2021 muitas universidades tenham decidido retomar a atividade de ensino presencial, acreditamos que a utilização de aplicações online continuará a ser uma característica do sistema educativo devido à flexibilidade que oferece e às novas possibilidades de aprendizagem. Nosso objetivo é analisar o papel preditivo de fatores pessoais, como autoeficácia, criadores de technostress, inibidores de technostress e tolerância à incerteza gerada pela pandemia no uso de ferramentas de e-learning. A amostra foi composta por 1.517 acadêmicos. Os resultados mostraram que os criadores de technostress mediam as relações entre inibidores de technostress, autoeficácia tecnológica, uso de aplicativos e satisfação com o uso de plataformas de e-learning. Embora o contexto atual seja dominado pela incerteza, as hipóteses sobre os efeitos diretos e indiretos da incerteza no uso do aplicativo online na educação foram parcialmente sustentadas. A descoberta mais importante do nosso estudo é que, embora o contexto atual seja caracterizado pela incerteza, o impacto negativo dos níveis mais elevados de stress resultantes pode ser contrariado por um elevado nível de autoeficácia tecnológica que, por sua vez, prevê uma maior extensão do uso de plataformas, bem como a satisfação em utilizá-las.
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Recebido: 05-03-2022
Revisado: 27-06-2022
Aceite: 11-07-2022
OnlineFirst: 30-10-2022
Data de publicação: 01-01-2023
Tempo de revisão do artigo: 113 dias | Tempo médio de revisão do número 74: 40 dias
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