mende Comunicar Journal

WhatsApp for the development of oral and written communication skills in Peruvian adolescents

Keywords

WhatsApp, mobile learning, digital technology, communication skills, ICT in education, social networks, secondary education, multimedia resources

Abstract

In Puno, a region of Peru, the development of oral and written communication skills in basic education students displays weaknesses which could be overcome with the application of technological tools. The objective of the study was to determine the effectiveness of WhatsApp as a mobile learning resource in the development of oral and written communication skills of secondary level students at the ‘José Carlos Mariátegui’ educational institution (Puno-Peru). The population was comprised of 343 students and a non-probabilistic, convenience sampling was applied to include two fourth-level sections of 36 and 34 students, respectively. The first was the experimental group and the second, the control group. The selection was made considering that fourth-level students are the most appropriate age to use WhatsApp in order to assess the evolution of their skills through rubrics, in a participatory way. Statistical analysis was based on the difference in means with a Z distribution, with a 95% confidence level. The results show that WhatsApp develops significant oral and written communication skills, as those skills rose by 3.5 points on average, on a twenty-point scale, after the experiment. Thus, WhatsApp is a mobile learning technology resource available to develop skills and strengthen knowledge in students.

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Technical information

Received: 01-02-2020

Revised: 14-03-2020

Accepted: 30-04-2020

Preprint: 15-06-2020

Publication date: 01-10-2020

Article revision time: 42 days | Average time revision issue 65: 36 days

Article acceptance time: 88 days | Average time of acceptance issue 65: 78 days

Preprint editing time: 197 days | Average editing time preprint issue 65: 190 days

Article editing time: 242 days | Average editing time issue 65: 235 days

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Escobar-Mamani, F., & Gómez-Arteta, I. (2020). WhatsApp for the development of oral and written communication skills in Peruvian adolescents. [WhatsApp para el desarrollo de habilidades comunicativas orales y escritas en adolescentes peruanos]. Comunicar, 65, 111-120. https://doi.org/10.3916/C65-2020-10

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