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The change in classroom methodologies has in many cases come with the emergence of the Internet and 2.0 tools (mainly social networks). The development of a constructivist approach focused on group work means that students’ training can be improved by this type of resources as they foster important aspects such as socialization, information searching and the achievement of a common goal, etc. This work aims to analyze the information and communication technology (ICT) university learning processes and student preferences for working either inside or outside the classroom at the universities of Córdoba, Sevilla, Huelva and the Basque Country. Our objectives are focused on knowing: the students’ feelings on social software and its influence on collaborative and group work;) the social network tools they use and, if there are any differences between these universities in terms of collaborative work perceptions. The instrument for data gathering was a four-dimensional questionnaire. The main results are: students are interested in group work as a type of classroom methodology; students have little knowledge of technology tools (except for social networks). These results provide a reliable diagnostic instrument for the variables that comprise this tool.