电子通讯工业对儿童在线保护的贡献

 Mónica Recalde-Viana, Pamplona (西班牙)

 Charo Sádaba, University of Navarra (西班牙)

 Elena Gutiérrez-García, Pamplona (西班牙)

https://doi.org/10.3916/C45-2015-19

关键词

未成年人，在线保护，电子通讯，策略，服务，产品，责任，技术

摘要

与未成年人相关的技术局面给面对电子通讯工业的他们在家和在校都提出无数的挑战，然而，大学研究在提出有关工业要管理才能应对这些挑战的战略性政策方面仍然保持沉默。因此，本文目的有二：给出最新技术的概览，以便给出17个国际电讯公司的儿童保护政策的主要调查结果，穷尽对他们的产品和服务，以及他们如何管理与主要利益相关者的合作的分析。研究使用定性分析法：分析CSR（企业社会责任）报告和公司网页，以定义他们的策略行动，以及和他们合作的个体和机构。结果显示，即便有地区差异，这个问题中采取的重要政策是：自我规范，有关保护工具的产品创新，和与利益相关者合作的网络得以建立，这对促进新政策和战略是个机会。结论：电讯工业需要把他们有关未成年人保护的政策集成进去，促使形成一个集成管理途径，不仅包括了产品开发，也增强作为父母和机构的利益相关方的关系。

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收到: 03-11-2014

修订: 28-11-2014

公认: 17-01-2015

OnlineFirst: 15-04-2015

发布日期: 01-07-2015

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