Keywords

Cyberostracism, social exclusion, Ostracism Online, social networking sites, social anxiety, emotions

Abstract

This study focuses on the effect of cyberostracism on social networking sites. Based on the temporal need-threat model of ostracism, we examined a) reflexive reactions, specifically worsened mood and threats to the four fundamental needs (i.e., belongingness, self-esteem, meaningful existence, and control), and b) reflective reactions, in the form of prosocial, antisocial, and avoidance behavior. We also focused on the role of social anxiety. Using the experimental tool Ostracism Online, we conducted an online experiment to manipulate ostracism, measure self-reported reflexive reactions, and measure reflective reactions in a newly developed cooperative financial game. The participants were 196 young Czech adults (age 18-30; 62% women). T-tests showed worsened mood and higher threat connected to all four of the fundamental needs in the reflexive stage in ostracized participants. Regression models showed that social anxiety had a small effect on reflexive reactions, but it did not moderate the effect of ostracism. The type of threatened need and social anxiety did not predict a reflective reaction. The only significant predictor of antisocial response was experienced ostracism. Even a mild form of ostracism such as the lack of reactions by strangers to a shared post can lead to negative emotional and behavioral consequences.

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Technical information

Received: 30-09-2020

Revised: 31-10-2020

Accepted: 16-11-2020

OnlineFirst: 15-01-2021

Publication date: 01-04-2021

Article revision time: 31 days | Average time revision issue 67: 36 days

Article acceptance time: 47 days | Average time of acceptance issue 67: 67 days

Preprint editing time: 138 days | Average editing time preprint issue 67: 159 days

Article editing time: 183 days | Average editing time issue 67: 204 days

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Galbava, S., Machackova, H., & Dedkova, L. (2021). Cyberostracism: Emotional and behavioral consequences in social media interactions. [Ciberostracismo: Consecuencias emocionales y conductuales en las interacciones en redes sociales]. Comunicar, 67, 9-20. https://doi.org/10.3916/C67-2021-01

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