Эмотиконы в электронной переписке между студентами и преподавателями

 Alenka Baggia, University of Maribor (Словения)

 Anja Žnidaršič, University of Maribor (Словения)

 Alenka Tratnik, University of Maribor (Словения)

https://doi.org/10.3916/C73-2022-10

Ключевые слова

Коммуникативные навыки, общение, цифровое общение, смайлики, пол, электронная почта

Резюме

Эмотиконы стали обычным явлением в электронной переписке между студентами и преподавателями. Для студентов эти средства невербальной коммуникации являются способом добавить контекст или акцент к своим сообщениям. Однако для большинства учителей использование смайликов считается неуместным и непрофессиональным. Поскольку все больше студентов включают смайлики в свои электронные сообщения учителям, мы задались целью изучить взаимосвязь между использованием смайликов и восприятием учителями электронных сообщений студентов со смайликами и без них. Мы изучили сообщения студентов, обратив особое внимание на уместность стиля письма студентов, оценили уровень цифровой грамотности студентов, их отношение к преподавателю и гендерные различия в использовании смайликов. Мы собрали электронные письма студентов и оценили их по нескольким параметрам. Кроме того, мы использовали онлайн-опросник для выявления характерных различий между студентами, использующими смайлики, и теми, кто их не использует. Результаты показывают, что сообщения со смайликами оцениваются ниже, чем сообщения без смайликов по нескольким параметрам. Студенты, использующие смайлики, также демонстрируют более низкий уровень цифровой грамотности и воспринимают своих учителей как более благожелательных и отзывчивых. Вопреки нашим ожиданиям, использование смайликов не связано с полом. Результаты показывают, что студентам следует избегать использования смайликов, поскольку преподаватель ожидает от них соответствующего поведения в Интернете.

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Техническая спецификация

Получила: 03-02-2022

пересмотренный: 18-04-2022

Принятый: 12-05-2022

OnlineFirst: 30-06-2022

Дата публикации: 01-10-2022

Время пересмотра статьи: 74 дней | Среднее время пересмотра вопроса 73: 44 дней

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Время редактирования препринта: 195 дней | Выпуск препринта среднего времени редактирования 73: 186 дней

Время редактирования статьи: 240 дней | Среднее время редактирования журнала 73: 231 дней

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